Privacy & cookie policy

This policy explains how Hanodale Solutions Sdn Bhd (1367306-U) and Hanodale Solutions Private Limited (“Hanodale”, “we”) handle personal data collected through hanodale.com.my, in line with Malaysia’s Personal Data Protection Act 2010 (PDPA).

Data we collect

• Information you give us: your name, company, work email, phone number and message when you use our contact form, email or call us.
• Usage information: pages visited, device and browser type, approximate location, referring website and campaign source, collected through cookies and similar technologies.

How we use it

• To reply to your enquiry and provide information about our services
• To understand how our website is used and improve it
• To measure and improve our advertising on Google, Facebook and Instagram
• To meet legal and regulatory obligations

Cookies and tracking

With your consent we use Google Analytics 4 and Google Ads to measure visits and conversions, and the Meta Pixel to measure and improve Facebook and Instagram ads. Before you choose, Google tools run in a limited, cookieless mode. You can change your choice at any time using “Cookie settings” at the bottom of every page, or block cookies in your browser.

Sharing

We do not sell personal data. We share it only with service providers that help us run this website, our forms, analytics and advertising (such as Google and Meta), with our group company in India for the purpose of responding to you, or where the law requires it. Some providers may process data outside Malaysia with appropriate safeguards.

Retention and security

We keep enquiry data only as long as needed to respond and maintain our business relationship, and protect it with reasonable technical and organisational measures.

Your rights

You may ask to access or correct your personal data, or withdraw consent to marketing, by emailing sales@hanodale.com or writing to Suite 836, Level 28, The Gardens South Tower, Mid Valley City, 59200 Kuala Lumpur.